Privacy Policy

1. Summary

We collect as little personal data as we can to provide and bill our services. We do not sell it, and we do not share it with advertisers.

2. What we collect

• Account data: email address and billing name.
• Payment data: invoice records and transaction IDs. Card payments are handled by our payment processor; we do not store full card numbers.
• Support data: the content of tickets and messages you send us.
• Technical data: IP addresses used to log in to the client area, kept for security.
• Domain data: registrant contact details that registries require. These are hidden from public WHOIS where privacy is supported.

We do not ask for ID documents on standard orders.

3. This website

This website does not load third-party trackers, advertising scripts, social media pixels or analytics services. It does not set cookies for tracking.

Ordering and account management take place in our billing portal at https://my.hexavoice.org, which uses session cookies needed to keep you logged in.

4. How we use data

To provide and bill services, answer support requests, prevent fraud and abuse, and meet legal obligations.

5. Sharing

We share data only with providers we need to deliver the service (for example payment processors and domain registries), and when required by valid legal process in the hosting jurisdiction.

6. Retention

7. Your rights

You can ask to see, correct or delete your data by opening a ticket or emailing [email protected].

8. Contact