Acceptable Use Policy

1. Scope

This policy applies to every service provided by HexaVoice, and to everyone using those services, including your own customers.

2. Prohibited content and activity

The following are strictly prohibited on all services, in every location:

• Child sexual abuse material (CSAM) of any kind. Reports are forwarded to the relevant authorities and the service is terminated without notice.
• Malware and botnets, including hosting, distributing or controlling malware, and running botnet command-and-control (C2) servers.
• Phishing, including pages that imitate other organizations to collect credentials or payment details.
• Spam, including unsolicited bulk email and sending through open relays or proxies.
• Unauthorized scanning and attacks, including port scanning, brute-force attempts, exploitation and denial-of-service attacks against systems you do not own or have no permission to test.
• Content illegal in the hosting country, as defined by the laws of the country where the server is located.

3. Network and resource use

Fair use of shared resources, IP address use and announcement, and keeping your systems patched.

4. Enforcement

How we investigate reports, notice and response periods, and when we may suspend or terminate without notice.

5. Reporting a violation

See our abuse reporting page for what to include in a report and where to send it.