1. Where to report
Email [email protected]. One report per incident helps us act faster.
2. What to include
- The IP address or domain involved.
- Date and time of the activity, in UTC.
- Evidence such as logs, full email headers or URLs.
- A short description of the problem.
3. What happens next
We acknowledge reports and forward them to the customer responsible, who must respond within a set time. Severe cases, such as CSAM or active attacks, are acted on immediately.
[PLACEHOLDER — acknowledgement and resolution times]4. Legal requests
Requests for customer data are not handled through this channel. We act only on valid legal process issued in the country where the server is hosted.
[PLACEHOLDER — law enforcement contact procedure]5. Copyright complaints
[PLACEHOLDER — copyright notice procedure under the hosting country’s law]6. Related policy
Prohibited activity is listed in our Acceptable Use Policy.